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Description
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Shipping
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Return
Product Overview
The 2-in 1 Double-Head Automatic Traction Rope is built for safety, comfort, and convenience. Its double-sided reflective rope improves visibility during nighttime walks, while the built-in lamp mount and pet waste bag holder keep you prepared at all times. Designed to walk two pets simultaneously with ease.
Specifications
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Material: Durable ABS
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Product Category: Traction Belt
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Color Options: Blue, Red, Solid Black
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Rope Length: 3 meters
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Safety Feature: Double-sided reflective rope for better night visibility
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Additional Features:
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Mounting position for a lamp (lamp not included)
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Pet waste bag holder (bags not included)
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Important Usage Note
Retractable leashes should not be pulled out to their maximum length in one motion. For safe handling:
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Unlock the leash to let your pet move freely.
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Lock it again when needed to prevent sudden lunges.
Improper use may cause sudden pulling and potential injury — a limitation common to all retractable leashes.
📦 Shipping Information
- United States: 5–10 business days
- Canada & Europe: 5–10 business days
- Australia & New Zealand: 5–10 business days
- Central & South America: 5–10 business days
- Asia: 5–10 business days
- Africa: 5–10 business days
Additional Details:
- Max delivery time: 15 business days
- Processing time: 2–5 business days (not included in shipping time)
- Shipping times exclude any delays caused by customs clearance
💰 Return & Refund Policy
- We offer a 100% money-back guarantee on all products that are defective or damaged during shipping.
- If your item arrives damaged or defective, contact us and we will provide a return address and a replacement or refund, as preferred.
- If you are unsatisfied with your order, please contact our support team and we will do our best to help you.
- Customers are responsible for paying return shipping costs.
- We do not issue refunds if:
- Your order does not arrive due to factors within your control (e.g., providing the wrong shipping address).
- Refund requests can be submitted within 15 days after the guaranteed delivery period (30 days) has expired. You can do this by sending a message on our Contact Us page.
📦 Order Cancellation
- All orders can be cancelled until they are shipped.
- If your order has been paid and you need to change or cancel it, you must contact us within 12 hours.
- Once the packaging and shipping process has started, the order can no longer be cancelled.